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Our Policy

• We supply timber that is appropriate for the intended use. To do this we need to know what the timber is being used for, your prior experience with the timber and its installation, and you or your clients expectations.
• We do not have price lists because our timber is generally not a commodity available from hardware stores or common timber merchants. We price by job- lot, by quality, quantity and to specification.
• We do not say something is not available, just because we do not stock it.  If it is not available to our knowledge or cannot source it affordably, we will try to direct you to another merchant who might.
• We try to sell Australian timber from Australian mills as much as possible, where appropriate. Sometimes Australian hardwoods are not suitable for some applications. Feel free to call us for general advice.
• We encourage our clients to inspect the actual timber that will be supplied, because we stock it (in most cases). Inspection of orders is encouraged and welcome before final payment.

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